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"Please arrive early to fill in some forms..."

15/1/2012

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I know a man who has suffered from melancholia of some kind on and off for the past 10 years (he is now 62, diagnosed as 'Bipolar 2'). Today he told me he has managed to get an appointment to see a psychologist next Tuesday. She asked him to "arrive 10 minutes early because there will be some forms to fill out first".

I got the impression his heart sunk on hearing this. He imagines having to tick 'yes', 'no' or 'don't know' boxes. What he actually wants is a conversation.

Presumably the psychologist is following a protocol (written word!) and uses the forms (written word!) to assess the patient's condition and/or to collect important information. Isn't this an example of how modern society has gone too far with its left-brained, bureaucratic processes? Or am I being unfair to the psychologist?
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    ​Alison Donaldson is an author and writing coach, normally based in Hove, England.
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